Did you know that hiring a virtual assistant can help you save up to 80% in costs compared to a full-time employee? Sounds like a win, but finding the right VA is tricky. You will be stuck going through countless virtual assistant companies, wondering who is legit and who won’t leave you hanging. Yes, it is a full-time job.
That is why we have compiled a list of 55+ trusted virtual assistant companies, services, and agencies to make the process simple and stress-free for you. With options for every need and budget, you are sure to find the best top talent to boost productivity and make work easier.
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Best Picks Comparison For Virtual Assistant Companies
Here’s a quick comparison of the top-rated virtual assistant companies in different categories.
| VA Company | Category | Pricing | Specialization | Service Hours |
| Genius | Administrative Support | 25% of the employee’s first year salary | Executive Assistance | 24/7 |
| GetFriday | Social Media Management | Starts at $65 per month | Personal & Business Tasks | 24/7 |
| 20Four7VA | Customer Support & CRM | Starts at $5 per hour | Customer Support | 24/7 |
| PeoplePerHour | Content Creation & SEO | 10%-20% of the project’s cost | Creative Services, SEO | 24/7 |
| Cloudstaff | eCommerce Support | Starts at $1,290 per hire | BPO | 24/7 |
| Toptal | Technical & IT Support | $79 per month to post jobs | IT, Technology | 24/7 |
| Upwork | Common Platforms | Project-based pricing | General | 24/7 |
56 Best Virtual Assistant Companies, Services, & Agencies
Now that we have covered the top options, let’s take a closer look at all 56 virtual assistant companies.
Administrative Support
1. Genius
Genius is a global hiring platform on a mission to connect businesses with the top 1% of virtual assistants. Our unique approach combines local sourcing with trusted partnerships to bring you skilled VAs at up to 80% savings on salaries – without any monthly fees.
Not only that, we also provide you with stress-free hiring. You get free interviews and a 6-month talent guarantee, so there’s no risk or pressure when finding your ideal match.
- Employees: 25
- Revenue: $1M – $2M
- Year Founded: 2019
- Pricing: One-time fee, 25% of candidate’s first-year salary
- Time to Hire: 1-2 weeks
- Industry Focus: Sales & Marketing, Technology, Finance
- Core Services: Executive Placement, Flexible Hiring Solutions, Strategic Growth Support
2. Boldly
Boldly offers dedicated remote executive assistants to help businesses streamline administrative tasks, manage projects, and support marketing initiatives. Known for its highly trained team of professionals, Boldly matches clients with assistants skilled in handling high-level, long-term business support needs, providing flexibility without sacrificing quality.
- Employees: 126
- Revenue: $10M – $20M
- Year Founded: 2012
- Pricing: Starts at $2,150 per month
- Time to Hire: 1-2 weeks
- Industry Focus: Professional Services, Legal, Nonprofits
- Core Services: Administrative support, Project coordination, Marketing assistance
3. Prialto
Prialto provides managed virtual assistant services to support businesses in tasks like administrative assistance, sales support, and operations management. Prialto’s team-based approach includes backup support and engagement managers for continuity and optimized productivity.
- Employees: 688
- Revenue: $50M – $100M
- Year Founded: 2008
- Pricing: Starts at $1,500 per month
- Time to Hire: 5 days
- Industry Focus: Finance, Technology, Consulting
- Core Services: Administrative support, Sales assistance, Operations management
4. Zirtual
Zirtual offers U.S.-based virtual assistants who specialize in executive assistance, research, and scheduling. Known for their professionalism, Zirtual’s assistants provide reliable, flexible support to help clients manage day-to-day tasks efficiently.
- Employees: 155
- Revenue: $50M – $100M
- Year Founded: 2011
- Pricing: Starts at $549 per month
- Time to Hire: 48 hours
- Industry Focus: Startups, Real Estate, Marketing Agencies
- Core Services: Email management, Research, Scheduling
5. VaVa Virtual Assistants
VaVa Virtual Assistants provides tailored virtual assistant services to support business operations with expertise in administrative support, marketing, and project management. They offer U.S.-based assistants who work closely with clients to handle both personal and business tasks.
- Employees: 49
- Revenue: $1M – $2.5M
- Year Founded: 2011
- Pricing: Starts at $250 for 5 hours of service
- Time to Hire: 48 hours
- Industry Focus: Healthcare, eCommerce, Creative Services
- Core Services: Administrative assistance, Social media management, Project coordination
6. Time Etc
Time Etc is a virtual assistant service that connects clients with experienced U.S. and U.K.-based professionals specializing in administrative support, content writing, and social media management. Their assistants are carefully vetted, ensuring high-quality assistance tailored to individual business needs.
- Employees: 390
- Revenue: $500M – $1B
- Year Founded: 2007
- Pricing: Starts at $310 per month for 10 hours
- Time to Hire: 1-2 weeks
- Industry Focus: Small Businesses, Tech Startups, Personal Entrepreneurs
- Core Services: Email management, Scheduling, Content creation
7. MyOutDesk
MyOutDesk offers a range of virtual assistant services tailored to support businesses in areas like administrative support, customer service, and marketing. They hire college-educated virtual assistants from the Philippines, offering cost-effective solutions without compromising quality.
- Employees: 1,000+
- Revenue: $500M – $1B
- Year Founded: 2008
- Pricing: Starts at $1,988 per month
- Time to Hire: 1-2 weeks
- Industry Focus: Real Estate, Healthcare, Construction
- Core Services: Administrative support, Customer service, Marketing assistance
8. MyTasker
MyTasker provides a diverse set of virtual assistant services, from administrative support to digital marketing and bookkeeping. Based in India, MyTasker operates 24/7 to provide global clients with prompt, efficient assistance for various business needs.
- Employees: 159
- Revenue: $10M – $20M
- Year Founded: 2012
- Pricing: Starts at $140 per month
- Time to Hire: 1-2 weeks
- Industry Focus: IT Services, Finance, Education
- Core Services: Email management, SEO services, Bookkeeping
9. WoodBows
WoodBows is a virtual assistant company that provides dedicated support to entrepreneurs, business owners, and real estate agents. Their assistants, with over 10 years of experience, handle tasks ranging from customer support to online marketing, helping clients save time and improve efficiency.
- Employees: 66
- Revenue: $10M – $20M
- Year Founded: 2015
- Pricing: Starts at $12.99 per hour for Philippines-based assistants
- Time to Hire: 1-2 days
- Industry Focus: eCommerce, Marketing Agencies, Real Estate
- Core Services: Customer support, Social media management, Data entry
10. Remote CoWorker
Remote CoWorker specializes in providing virtual assistants at competitive rates to entrepreneurs and businesses of all sizes worldwide. Their assistants are skilled in various tasks, including administrative support, customer service, and digital marketing, enabling clients to focus on core business activities.
- Employees: 104
- Revenue: $500M – $1B
- Year Founded: 2013
- Pricing: Starts at $5.99 per hour
- Time to Hire: 1-2 days
- Industry Focus: Retail, Logistics, Customer Support
- Core Services: Email management, Customer support, Social media management
11. Magic
Magic is an on-demand virtual assistant service offering flexible, 24/7 support tailored to individual needs. Magic assistants can handle a wide range of tasks, from administrative duties to personal assistance, with AI enhancements for efficient service delivery.
- Employees: 1,478
- Revenue: $20M – $50M
- Year Founded: 2015
- Pricing: Starts at $10 per hour, $2,000 per month for dedicated assistants
- Time to Hire: 1 week
- Industry Focus: Startups, E-commerce, Technology
- Core Services: Scheduling, Research, Personal assistance
Here’s a little-known detail:
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(Source)
Social Media Management
12. GetFriday
GetFriday specializes in providing versatile virtual assistants equipped to handle a wide range of tasks, including social media management. Their VAs help businesses create content calendars, monitor engagement, and optimize strategies for platforms like Instagram, Facebook, and Twitter. Known for its flexibility, GetFriday is ideal for companies seeking affordable and scalable support for their online presence.
- Employees: 194
- Revenue: $20M – $50M
- Year Founded: 2005
- Pricing: Starts at $65 per month
- Time to Hire: 24 hours
- Industry Focus: Small Businesses, Marketing Agencies, Content Creators
- Core Services: Social media account management, Content calendar planning, Engagement monitoring
12. Dynamite Jobs
Dynamite Jobs is a remote job board that connects businesses with remote professionals, focusing on virtual assistants skilled in social media management. You can get VAs adept in building brand engagement, running ad campaigns, and managing community interactions across platforms. Dynamite Jobs emphasizes high-quality, long-term remote partnerships for growing brands.
- Employees: 40
- Revenue: $2.5M – $5M
- Year Founded: 2007
- Pricing: Starts at $399 per job post
- Time to Hire: 1-2 weeks
- Industry Focus: Sales, Startups, Digital Marketing
- Core Services: Campaign management, Content creation, Engagement support
13. PowerToFly
PowerToFly is a diversity-driven recruiting platform that connects underrepresented VA talent with companies committed to inclusive hiring practices. Their platform supports businesses in finding professionals who excel at creating content strategies, managing campaigns, and driving audience engagement. With features like virtual job fairs and candidate matching, PowerToFly focuses on building inclusive teams that elevate brand visibility.
- Employees: 154
- Revenue: $20M – $50M
- Year Founded: 2014
- Pricing: Starts at $299 per job post
- Time to Hire: 2-4 weeks
- Industry Focus: Technology, Digital Marketing, Nonprofits
- Core Services: Content planning, Audience targeting, Campaign optimization
14. TaskBullet
TaskBullet operates on a flexible “bucket” pricing model, allowing businesses to buy hours in advance and delegate social media tasks without committing to long-term contracts. Their virtual assistants specialize in managing platforms, helping businesses increase engagement, schedule posts, and create content tailored to their audience.
- Employees: 81
- Revenue: $20M – $50M
- Year Founded: 2013
- Pricing: Starts at $11 per hour
- Time to Hire: 24 hours
- Industry Focus: Data Entry, Social Media Management, Admin Support
- Core Services: Post scheduling, Follower engagement, Content creation
15. Fancy Hands
Fancy Hands offers on-demand virtual assistant services ideal for businesses needing quick social media support. VAs here can efficiently handle tasks like trend research, post-scheduling, and replying to comments, helping businesses maintain an active online presence. Clients can also submit requests through multiple channels, including email and mobile apps.
- Employees: 188
- Revenue: $2.5M – $5M
- Year Founded: 2010
- Pricing: Starts at $29.99 per month for 5 requests
- Time to Hire: Immediate
- Industry Focus: Marketing, eCommerce, Startups
- Core Services: Post scheduling, Trend research, Audience engagement
16. Virtalent
Virtalent is a UK-based virtual assistant service that provides dedicated social media support tailored to small businesses and entrepreneurs. Their VAs excel in crafting compelling posts, scheduling content, and analyzing metrics to help clients optimize their digital presence and strengthen audience relationships.
- Employees: 62
- Revenue: $2.5M – $5M
- Year Founded: 2014
- Pricing: Starts at £270 per month for 10 hours
- Time to Hire: 1-2 weeks
- Industry Focus: Entrepreneurs, Small Businesses, Digital Marketing
- Core Services: Content planning, Analytics tracking, Social media management
17. OkayRelax
OkayRelax offers personal and professional virtual assistant services, with a strong emphasis on managing social media platforms. Their assistants help clients stay consistent online by scheduling posts, researching trends, and engaging with followers, while also providing additional personal support like travel planning and scheduling.
- Employees: 20
- Revenue: $1M – $2.5M
- Year Founded: 2015
- Pricing: Starts at $29.95 per month for 5 tasks
- Time to Hire: Immediate
- Industry Focus: Personal Assistance, Social Media Management, Professionals
- Core Services: Social media scheduling, Post creation, Trend research
19. SmartVAs
Smart Virtual Assistants offers social media management services to help businesses strengthen their online presence and engage effectively with their audience. Their social media VAs handle tasks like managing interactions, monitoring ad performance, and maintaining a social media calendar, making them a cost-effective solution for growing brands.
- Employees: 43
- Revenue: $2.5M – $5M
- Year Founded: 2021
- Pricing: Not transparent about pricing
- Time to Hire: 1-2 weeks
- Industry Focus: Social Media Management, Customer Engagement, Digital Marketing
- Core Services: Social media monitoring, Content planning, Customer interaction management
20. Wishup
Wishup provides remote virtual assistants skilled in social media management for industries like healthcare, startups, and eCommerce. Their VAs are trained to handle tasks such as content planning, analytics tracking, and audience engagement, offering clients an efficient way to grow their online presence while focusing on core operations.
- Employees: 352
- Revenue: $20M – $50M
- Year Founded: 2015
- Pricing: Starts at $999 per month
- Time to Hire: 48 hours
- Industry Focus: Healthcare, Startups, eCommerce
- Core Services: Content planning, Engagement tracking, Social media analytics
Customer Support & CRM Management
21. 20Four7VA
20Four7VA is a remote VA hiring and contract staffing company specializing in cost-effective and impactful staffing solutions. Headquartered in Maryland, USA, they have helped over 3,000 companies grow their market share by providing on-demand access to a global community of over 750+ offshore contract talent.
Their services cover virtual assistant hiring, training, onboarding, and task management, including support for customer service and CRM-related tasks.
- Employees: 750+
- Revenue: $10M – $25M
- Year Founded: 2013
- Pricing: Starts at $5 per hour
- Time to Hire: 2-5 days
- Industry Focus: Customer Support, eCommerce, Digital Marketing
- Core Services: Virtual assistant hiring, Training, Onboarding
22. Coconut VA
Coconut VA connects businesses with skilled virtual assistants from the Philippines, specializing in administrative support and customer service. With flexible pricing and a simple onboarding process, Coconut VA is designed for companies seeking cost-effective, high-quality remote support.
- Employees: 80
- Revenue: $2.5M – $5M
- Year Founded: 2021
- Pricing: Starts at $12 per hour
- Time to Hire: 2 weeks
- Industry Focus: Administrative Support, Social Media, Customer Service
- Core Services: Administrative assistance, Social media management, Customer support
23. Virtual Assistant Talent
Virtual Assistant Talent helps you find skilled U.S.-based virtual assistants who are pros at customer support and CRM management. Need someone to handle client questions or keep your customer records organized? They’ve got you covered. They’ll even manage your CRM tools so everything runs smoothly.
- Employees: 127
- Revenue: $2.5M – $5M
- Year Founded: 2010
- Pricing: Starts at $10.95 per hour + one-time setup fee
- Time to Hire: 24-48 hours
- Industry Focus: Administrative Support, Customer Service, Digital Marketing
- Core Services: Administrative support, Customer service, Digital marketing
24. FreeUp
FreeUp is a marketplace that connects businesses with freelancers skilled in managing customer relationships and supporting CRM systems. Their platform offers flexible, project-based pricing and a rigorous screening process to help clients find professionals who can handle customer inquiries, database updates, and CRM optimization in record time.
- Employees: 352-354
- Revenue: $2.5M – $5M
- Year Founded: 2015
- Pricing: Starts at $5 per hour
- Time to Hire: 24 hours
- Industry Focus: eCommerce, Marketing, Virtual Assistance
- Core Services: Customer engagement, CRM maintenance, eCommerce assistance
25. RemSource
RemSource specializes in helping small business owners manage their customer interactions and streamline CRM workflows. Based in Baltimore, their team provides hands-on support for tasks like organizing customer data, managing communications, and making sure CRM tools run smoothly—all tailored to integrate seamlessly with your business operations.
- Employees: 25+
- Revenue: $5M – $6M
- Year Founded: 2009
- Pricing: Not transparent about pricing
- Time to Hire: 1-4 weeks
- Industry Focus: Administrative, Customer support, Consulting
- Core Services: CRM organization, Customer communications, Operational support
26. 123Employee
123Employee delivers global outsourcing solutions with a focus on enhancing customer satisfaction and optimizing CRM systems. With over 350 experienced virtual assistants, they assist small and medium-sized businesses in organizing client data, managing customer queries, and maintaining efficient CRM operations at budget-friendly rates.
- Employees: 350+
- Revenue: $11M – $33M
- Year Founded: 2006
- Pricing: Starts at $597 per month
- Time to Hire: 10-40 hours
- Industry Focus: Customer Support, Research, Social Media Management
- Core Services: CRM optimization, Customer inquiry handling, Data organization
27. Wing Assistant
Wing Assistant provides businesses with dedicated virtual assistants who combine human expertise and AI tools to handle customer engagement and CRM tasks. Their team excels in managing client interactions, updating CRM databases, and optimizing workflows, enabling businesses to save time and focus on strategic priorities.
- Employees: 707
- Revenue: $35.6 M
- Year Founded: 2018
- Pricing: Starts at $899 per month
- Time to Hire: 2 weeks – 1 month
- Industry Focus: CRM Management, Workflow Optimization, Executive Assistance
- Core Services: Customer interaction handling, CRM updates, Workflow optimization
28. TaskVirtual
TaskVirtual headquartered in Kolkata, India, specializes in providing global clients with high-quality customer relationship and CRM support services. Their team is adept at managing customer communication, organizing client data, and creating actionable insights to improve operational efficiency.
- Employees: 51-200
- Revenue: $5M – $10M
- Year Founded: 2016
- Pricing: Starts at $60 per month
- Time to Hire: 5-60 hours
- Industry Focus: CRM Analysis, Customer Communication, Data Management
- Core Services: RM maintenance, Customer communication, Data analysis
29. Remote Staffing Solutions
Remote Staffing Solutions helps businesses scale with dedicated professionals skilled in managing CRM systems and customer support operations. Their remote team specializes in addressing customer inquiries, maintaining CRM tools, and streamlining administrative workflows, making it easier for organizations to grow without added overhead.
- Employees: 50-100
- Revenue: $5M – $10M
- Year Founded: 2016
- Pricing: Starts at $12 per hour
- Time to Hire: 1-2 weeks
- Industry Focus: Administrative Support, Customer Service, CRM
- Core Services: CRM tool management, Customer query resolution, Virtual assistance
Content Creation & SEO
30. PeoplePerHour
PeoplePerHour is a freelance marketplace that connects businesses with experts across various fields, including content creation and SEO. With over a million freelancers, PeoplePerHour provides flexibility in pricing and project timelines, making it ideal for clients needing both short- and long-term support.
- Employees: 3,899
- Revenue: $5M – $10M
- Year Founded: 2007
- Pricing: 10-20% of the project’s cost
- Time to Hire: 24 hours
- Industry Focus: Writing & Translation, Graphic Design, Web Development
- Core Services: Content writing, SEO audits, Keyword optimization
31. Arc Dev
Arc Dev is a job board platform that connects businesses with top talent for various roles. While their focus is on software and web development, they also provide access to freelancers and full-time professionals who can assist with tasks like blog writing, keyword research, and digital optimization. Their fast hiring process makes it easy to find high-quality talent quickly and efficiently
- Employees: 97
- Revenue: $2.5M – $5M
- Year Founded: 2014
- Pricing: Starts at $299 per job post
- Time to Hire: 2 weeks
- Industry Focus: Technology, Startups, eCommerce
- Core Services: Content creation, Keyword research, Digital strategy
32. SmartPA
SmartPA is a UK-based company that delivers comprehensive business support services, including content creation and SEO solutions designed to help businesses enhance their online visibility. Their virtual assistants craft professional copy, manage SEO strategies, and provide tailored support for clients in HR, employment, and administrative sectors.
- Employees: 350+
- Revenue: $20M – $35M
- Year Founded: 2008
- Pricing: Starts at $381.26 per month
- Time to Hire: 1-3 days
- Industry Focus: HR, Employment, Administrative Support
- Core Services: Content creation, SEO management, Virtual business support
33. Pepper VA
Pepper VA is a Philippines-based virtual assistant company established in 2009. They offer a variety of virtual assistant services and can assist with tasks like blog writing, keyword research, and on-page optimization. With a managed team structure, they deliver seamless support tailored to business needs.
- Employees: 45
- Revenue: $5M – $10M
- Year Founded: 2009
- Pricing: $600 – $1,950 per month
- Time to Hire: 1-7 days
- Industry Focus: Social Media, eCommerce, Digital Marketing
- Core Services: Blog writing, On-page SEO, Keyword research
34. Virtual Latinos
Virtual Latinos connects businesses with bilingual virtual assistants from Latin America, offering expertise in content creation and SEO. Their assistants specialize in creating high-quality content, managing keyword strategies, and optimizing digital marketing campaigns. Operating in U.S. time zones, they enable real-time collaboration at cost-effective rates.
- Employees: 75
- Revenue: $1M – $5M
- Year Founded: 2018
- Pricing: Starts at $10 per hour
- Time to Hire: 1-3 days
- Industry Focus: Digital Marketing, eCommerce, Healthcare
- Core Services: Content creation, SEO optimization, Campaign management
35. Remote Raven
Remote Raven based in Scottsdale, Arizona, connects businesses with skilled virtual assistants who are carefully screened and professionally trained. Their assistants are carefully vetted, delivering blog posts, SEO strategies, and keyword analysis to improve online visibility. The company’s meticulous hiring process delivers dependable results tailored to business needs.
- Employees: 33
- Revenue: $2.5M – $5M
- Year Founded: 2009
- Pricing: No start-up fees or minimum hours
- Time to Hire: 1-4 weeks
- Industry Focus: Administrative Support, Digital Marketing, IT
- Core Services: SEO support, Keyword research, Content strategy
36. OnlineJobs.ph
OnlineJobs.ph is a leading job board connecting employers with Filipino virtual assistants across various industries. With access to thousands of professionals, the platform allows businesses to find experts in crafting engaging content, conducting keyword research, and improving search engine rankings. Its affordable pricing and extensive talent pool make it ideal for scaling digital marketing efforts.
- Employees: 11-50
- Revenue: $3M – $4M
- Year Founded: 2009
- Pricing: Starts at $69 per month for employers
- Time to Hire: Varies based on the employer’s hiring process
- Industry Focus: Digital Marketing, Healthcare, Finance
- Core Services: SEO content writing, Blog creation, Keyword optimization
37. Express Virtual Asisstants
Express Virtual Assistant (EVA) offers a range of services, including social media management, to help businesses enhance their online presence and engagement. Their social media virtual assistants handle tasks such as content creation, scheduling, and audience interaction, allowing clients to focus on core business activities.
- Employees: 11-50
- Revenue: $5M – $10M
- Year Founded: 2004
- Pricing: Starts at $8/hour
- Time to Hire: 1-3 days
- Industry Focus: Business Services, Financial Services, Telecommunications
- Core Services: Content creation, Graphic design, Video marketing
eCommerce Support
38. Cloudstaff
Cloudstaff provides scalable eCommerce support solutions designed to help businesses streamline operations and grow without adding overhead. Their team specializes in managing online stores, processing orders, and handling customer inquiries, all tailored to meet industry-specific needs. With over 6,000 professionals, they offer reliable support across sectors like IT, accounting, and logistics.
- Employees: 6,000+
- Revenue: $100M – $500M
- Year Founded: 2005
- Pricing: Starts at $1,290 per hire
- Time to Hire: 1-2 weeks
- Industry Focus: IT Support, Logistics, Accounting
- Core Services: Order processing, Customer support, Back-office eCommerce tasks
39. Uplers
Uplers connects businesses with skilled Indian talent for eCommerce services, specializing in WooCommerce and Shopify management. Their team helps businesses set up, manage, and enhance online stores while offering digital marketing and web development services. Uplers is an ideal partner for companies looking to strengthen their online presence with expert support.
- Employees: 501 to 1000
- Revenue: $50M – $100M
- Year Founded: 2012
- Pricing: Starts at $1500 per month
- Time to Hire: 48 hours
- Industry Focus: Web Development, Digital Marketing, Technology
- Core Services: Shopify management, WooCommerce services, Website optimization
40. TasksExpert
TasksExpert specializes in tailored eCommerce support services for small and medium-sized businesses. Their team handles product research, customer inquiries, and marketing campaign support, helping clients run their operations smoothly. With a focus on daily administrative tasks, they provide flexible solutions to support businesses in industries like healthcare, finance, and retail.
- Employees: 37
- Revenue: $10M – $20M
- Year Founded: 2017
- Pricing: Starts at $12.99 per hour PAYG
- Time to Hire: 1 week
- Industry Focus: Retail, Healthcare, Finance
- Core Services: Product research, Customer inquiry management, Marketing campaign assistance
41. Hire My Mom
Hire My Mom is a job platform connecting small businesses with talented virtual professionals across the United States. This platform offers support tailored to eCommerce companies, covering e-store management, bookkeeping, and online marketing. With its flexible hiring process, Hire My Mom provides an efficient way for businesses to grow without expanding in-house teams.
- Employees: 4
- Revenue: $500,000 – $1M
- Year Founded: 2007
- Pricing: Starts at $995 per month
- Time to Hire: 3 days
- Industry Focus: eCommerce, Finance, Marketing
- Core Services: Online store management, Bookkeeping, Digital marketing support
42. Bruntwork
BruntWork is a virtual assistant company that provides eCommerce businesses with skilled virtual assistants and support staff. Their services include product listing management, customer service, order processing, and digital marketing strategies, all tailored to enhance online store performance. By offering flexible staffing solutions, BruntWork enables eCommerce companies to efficiently scale operations and focus on growth.
- Employees: 690
- Revenue: $500M – $1B
- Year Founded: 2020
- Pricing: Starts at $6.10/hour for full-time, $7.30/hour for part-time
- Time to Hire: 1-2 weeks
- Industry Focus: eCommerce, Logistics, Digital Marketing
- Core Services: Product listings, Order processing, Customer communication
43. UAssist.ME
UAssist.ME offers bilingual virtual assistants based in El Salvador to support small and medium-sized businesses. Their team specializes in administrative work, customer service, and bookkeeping while also assisting with eCommerce operations like handling customer inquiries and updating product information. Dedicated account managers make their service reliable and easy to scale.
- Employees: 281
- Revenue: $20M – $50M
- Year Founded: 2009
- Pricing: Starts at $299 per month
- Time to Hire: 3-5 days
- Industry Focus: Administrative Support, eCommerce, Finance
- Core Services: Administrative tasks, Customer support, Financial bookkeeping
44. Hubstaff Talent
Hubstaff Talent is a no-cost platform connecting businesses with skilled freelancers worldwide. While known for web development, graphic design, and marketing expertise, the platform is also ideal for eCommerce support. Employers can post jobs and find professionals for roles like product listing optimization, customer engagement, and online store updates—all without fees.
- Employees: 279
- Revenue: $20M – $50M
- Year Founded: 2013
- Pricing: Free
- Time to Hire: 1-3 weeks
- Industry Focus: Web Development, Marketing, eCommerce
- Core Services: Talent sourcing, Product listing support, Customer engagement management
45. Delegated
Delegated specializes in connecting businesses with virtual assistants skilled in various tasks, including eCommerce management. Their VAs can handle Amazon storefront tasks, including inventory updates, order tracking, and responding to customer inquiries. They also assist with Pinterest marketing by creating and scheduling product pins, optimizing boards, and analyzing engagement metrics.
- Employees: 19
- Revenue: $1M – $2.5M
- Year Founded: 2016
- Pricing: Starts at $1,200 per month
- Time to Hire: 1-2 weeks
- Industry Focus: eCommerce, Retail, Digital Marketing
- Core Services: Amazon storefront management, Pinterest marketing support, Project management
???? You’ll be surprised:
The global market size of the VA industry is expected to grow by over 30% annually.
(Source)
Technical & IT Support
46. Toptal
Toptal is a global talent marketplace for businesses seeking skilled technical virtual assistants with expertise in IT and development tasks. Known for its rigorous talent selection, Toptal connects companies with professionals who excel in technical problem-solving and software-related projects. Their flexible hiring model makes it easy to adapt to dynamic project requirements.
- Employees: 6,155
- Revenue: $500M – $1B
- Year Founded: 2010
- Pricing: $79 per month
- Time to Hire: 48 hours
- Industry Focus: Healthcare, Technology, Finance
- Core Services: IT virtual assistants, Technical recruiting, Software troubleshooting
47. Stealth Agents
Stealth Agents provides tailored solutions for businesses requiring virtual IT support, offering skilled professionals adept at managing technical workflows. Their team is known for its reliability and ability to integrate seamlessly into existing processes, allowing businesses to scale operations while maintaining efficiency. Stealth Agents’ focus on technical expertise makes them a go-to choice for startups and SMEs.
- Employees: 223
- Revenue: $500M – $1B
- Year Founded: 2014
- Pricing: $10-$15 per hour
- Time to Hire: 1-2 weeks
- Industry Focus: Technology, Startups, Digital Marketing
- Core Services: Web management, IT troubleshooting, Remote technical support
48. Virtual Staff PH
Virtual Staff PH offers a large network of pre-screened technical virtual assistants in the Philippines for businesses looking to enhance IT workflows. They offer both part-time and full-time options from a pool of 1M vetted professionals. They also have a 7-day free trial, so you can try out their services to see if it’s a good fit for you.
- Employees: 66
- Revenue: $500M – $1B
- Year Founded: 2016
- Pricing: Starts at $3-$10/hour
- Time to Hire: 1-2 weeks
- Industry Focus: IT Support, Healthcare, Customer Support
- Core Services: Network monitoring, Technical troubleshooting, Software setup
49. Aristo Sourcing
Aristo Sourcing has assisted over 200 companies in recruiting more than 500 skilled virtual assistants, achieving a retention rate exceeding 93%. From software development and web design to IT troubleshooting, their skilled team helps businesses optimize operations. Their flexibility makes them an excellent choice for growth-focused organizations seeking affordable yet reliable IT support.
- Employees: 14
- Revenue: $10M – $20M
- Year Founded: 2014
- Pricing: Services start at $5
- Time to Hire: Immediate
- Industry Focus: Technology, eCommerce, Digital Marketing
- Core Services: IT troubleshooting, System maintenance, Technical consulting
50. Virtudesk
Virtudesk specializes in providing technical virtual assistants for businesses exploring advanced IT services like cybersecurity audits, software debugging, and AI-driven tech support. Their team is well-versed in handling cutting-edge technologies, ensuring secure and efficient operations. Virtudesk’s global network allows companies to scale IT departments without increasing in-house costs or logistical challenges.
- Employees: 337
- Revenue: $100M – $500M
- Year Founded: 2004
- Pricing: Starts at $3,000 per month
- Time to Hire: 1-2 weeks
- Industry Focus: Cybersecurity, Software Development, AI/Machine Learning
- Core Services: Cybersecurity monitoring, AI development, Software troubleshooting
51. Valatam
Valatam specializes in providing virtual assistants skilled in technical and IT support, catering to small and medium-sized businesses. They’ve served over 500 companies, with VAs equipped to handle web development, UI/UX design, and custom software solutions.
Other tasks include site overhauls, custom WordPress builds, app development, and database management. From troubleshooting systems to crafting intuitive designs, Valatam delivers reliable tech support tailored to your needs.
- Employees: 630
- Revenue: $2.5M – $5M
- Year Founded: 2016
- Pricing: Starts at $10 per hour
- Time to Hire: 1-2 weeks
- Industry Focus: Technology, E-commerce, SaaS
- Core Services: Web development, UI/UX design, App and software development, IT troubleshooting
Common Platforms (General Freelance Services)
52. Upwork
Upwork is one of the largest global freelancing platforms, connecting millions of businesses with independent professionals in over 180 countries. Known for its advanced search and filtering tools, Upwork enables clients to find virtual assistants specializing in a wide array of fields, from IT support to administrative tasks. Its integrated time-tracking and secure payment systems streamline collaboration, making it a trusted platform for long-term and project-based hiring.
- Employees: 18 million freelancers
- Revenue: $620 million
- Year Founded: 2015
- Pricing: Project-based pricing
- Time to Hire: Varies based on project requirements
- Industry Focus: IT, Marketing, Administrative Support
- Core Services: Job matching, Time-tracking tools, Secure payment processing
53. Fiverr
Fiverr revolutionizes freelancing with its gig-based model, allowing freelancers to showcase predefined services and rates starting as low as $5. Catering to clients in over 160 countries, Fiverr is renowned for its user-friendly interface and instant hiring options.
Businesses frequently use the platform for quick tasks like website tweaks, graphic design, and social media assistance, benefiting from its global reach and competitive pricing structure.
- Employees: 830,000 freelancers
- Revenue: $338 million
- Year Founded: 2010
- Pricing: Services start at $5
- Time to Hire: Immediate
- Industry Focus: Graphic Design, Digital Marketing, Writing
- Core Services: Gig-based service marketplace, Instant task hiring, Simplified project management
54. Freelancer.com
Freelancer.com connects businesses with over 76,000 skilled freelancers across 247 countries, enabling collaboration on projects spanning IT, design, and content creation. Its competitive bidding system provides a cost-effective solution for businesses to choose the right professional based on expertise and budget. The platform also features advanced tools like milestone tracking and collaborative workspaces, appealing to startups and enterprises seeking tailored support.
- Employees: 76,000+
- Revenue: $50M – $100M
- Year Founded: 2009
- Pricing: Project-based pricing
- Time to Hire: Varies based on project requirements
- Industry Focus: Web Development, Writing, Design
- Core Services: Freelancer bidding system, Collaboration tools, Flexible project options
55. Rocket Station
Rocket Station is a leading provider of virtual assistant services, specializing in detailed process mapping and structured onboarding programs to seamlessly integrate VAs into client workflows.
They operate across multiple industries and emphasize efficiency and productivity with tailored support solutions. They also have a 6-week training program that equips VAs to meet client-specific needs, helping businesses optimize operations and achieve growth.
- Employees: 1,500+
- Revenue: $500M – $1B
- Year Founded: 2018
- Pricing: Starts at $11 per hour + one-time setup fee of $1,995
- Time to Hire: 1-2 weeks
- Industry Focus: Real Estate, Administrative Assistance, Customer Service
- Core Services: Virtual assistant onboarding, Workflow optimization, Tailored administrative support
56. Cyberbacker
Cyberbacker specializes in connecting businesses with experienced virtual assistants, offering customized staffing solutions across multiple industries. The company supports over 1,000 businesses globally, providing dedicated assistants skilled in handling diverse operational needs. With a streamlined process and rapid hiring timelines, Cyberbacker delivers efficient workforce integration tailored to client requirements.
- Employees: 1,001-5,000
- Revenue: $200M – $230M
- Year Founded: 2018
- Pricing: Not transparent about pricing
- Time to Hire: 1 week
- Industry Focus: Logistics, Business Coaching, Client Services
- Core Services: Virtual staffing solutions, Administrative support, Remote team integration
How To Pick The Right VA Company For YOU
Picking the right virtual assistant company isn’t always easy, but here are some steps that can help you with the process.
Step 1: List Out The Daily Tasks You Want To Delegate
Start by identifying the tasks that fill your day—especially those that don’t require your personal input. Separating these out helps clarify which duties a virtual assistant can handle, allowing you to focus on larger goals.
Plus, by mapping your responsibilities this way, you’ll see exactly where a VA company can step in.
- Log Your Week: Track everything you do for a week. Write down each task, big or small, to catch repetitive or time-consuming activities that a VA could handle instead.
- Sort by Category: Group your tasks into categories—administration, customer service, marketing, etc. This gives you a clearer view of the areas where you need help most.
- Get Clear on Your Expectations: Define exactly what you’d like to see as a result of each delegated task. This clarity helps the VA company understand your standards from the start.
Step 2: Prioritize Which Tasks Need Specialized Skills
Now, focus on the tasks that require specific expertise or tools to be done well. Sorting out these tasks early helps you pick a VA company that has people with the exact skills you need, so there’s no learning curve or gaps in experience.
- List Necessary Skills for Each Task: Note any advanced skills, software, or technical knowledge each task demands. For example, if you need someone skilled in specific software (like Adobe or Excel macros), write it down. Knowing these can help you identify the virtual assistant services you require.
- Separate Tasks by Level of Expertise: Group tasks by complexity. This will make it easier to know which ones require a trained expert versus general support.
- Consider Industry-Specific Knowledge: If a task requires familiarity with your field, such as compliance in finance or terminology in marketing, make a note. This will be important when comparing VA companies with industry specialties.
- Define Must-Have vs. Nice-to-Have Skills: Distinguish between skills that are absolutely necessary for a task and those that would be helpful but are not essential.
???? Something you’ll find fascinating:
60% of VAs are college-educated, with specialized expertise.
(Source)
Step 3: Set A Clear Budget Based On Your Expected ROI
Now is the time to decide how much you’re willing to invest in a virtual assistant, based on the value they’ll bring to your business.
This will help you weigh the value of your investment against the returns, making it easier to decide what you can afford and where you want to allocate your resources.
- Estimate Your Time Savings: Calculate how much time you’ll free up each week. For example, if delegating 15 hours of work per week allows you to focus on growing your business, how much is that worth to you?
- Break Down Task Value: Assign a monetary value to the tasks you want to delegate. Is the task directly tied to revenue, like managing sales leads, or does it free up your schedule to focus on higher-level goals?
- Set a Budget Range: Decide on a comfortable spending range. For smaller tasks, aim for affordable rates. For tasks tied to business growth, prioritize quality over cost.
- Account for Future Growth: Leave room for adjustments. If your needs expand over time, your budget might need to grow with it.
Step 4: Check For Pricing Flexibility
Not all virtual assistant companies use the same pricing model, so it’s important to find one that matches your financial plans and workload needs. A flexible pricing structure allows you to scale up or down more easily. You won’t have to commit to services that don’t match your exact requirements.
- Review Their Payment Options: Look into hourly rates, flat fees, or subscription plans. Compare these to your budget and expected workload to see what fits best.
- Ask About Scaling Options: Find out if you can adjust the level of service as your needs change. For instance, can you start with a smaller package and upgrade later?
- Check for Hidden Costs: Clarify if there are additional fees for things like extra hours, premium tasks, or contract changes. Transparency on virtual assistant costs helps you avoid surprises.
- See if They Offer Custom Plans: Some companies allow you to tailor a plan to your specific tasks or hours, which could save you money compared to generic packages.
Step 5: Dig Into Case Studies Or Success Stories
Take a look at real-life examples of what the company has done for clients. Case studies and success stories show you what to expect from their service quality, problem-solving skills, and results.
Reviewing them gives you insight into what this VA company does best and lets you make a better decision based on real results.
- Focus on Relevant Experiences: Look for case studies featuring clients in your industry or who have goals similar to yours. This lets you see how their services might fit your needs.
- Look for Clear Results: Pay attention to specific outcomes, such as hours saved, cost reductions, or efficiency gains. Hard numbers can tell you a lot about the company’s value.
- Watch for Repeated Praise: Note any consistent praise in client feedback, like quick responses or an eye for detail. Recurring compliments often signal strong points in their service.
- Request References if Needed: Some companies will connect you with past clients, giving you the chance to hear directly from others about their experience and ask any questions you have.
Step 6: Schedule A Call With A Shortlist Of Companies
Once you have your top picks, it’s time to set up a call with each VA company on your list. This conversation is a chance to get a feel for their communication style and see if their approach aligns with yours. It also gives you an opportunity to ask specific questions and gauge their professionalism firsthand.
- Get Your Questions Ready: Prepare a list of key questions to ask. Focus on their experience with clients in your field, the types of tasks they handle, and how they work with clients day-to-day.
- Pay Attention to Response Time and Tone: Notice how quickly they respond to your call request and how they handle the conversation. Their communication in this stage often reflects their service approach.
- Watch for Genuine Interest: Look for signs that they’re interested in learning about your business and goals, rather than just giving a sales pitch. A company that listens well and asks insightful questions is often a strong partner.
- Confirm Availability and Support: Ask about their operating hours and response times. Knowing when and how you can reach them helps you understand how they’ll handle urgent requests.
???? Here’s something surprising:
66% of US businesses outsource at least one of their departments.
(Source)
Step 7: Ask About Their Onboarding Process
Learning about a company’s onboarding process is also an important step to take before you commit. This is where they get to know your business, tools, and specific expectations. A company with a well-organized process will make the transition easier for you and help you start delegating tasks faster.
- Request a Step-by-Step Overview: Most companies have a step-by-step method for onboarding. Ask how they gather information about your business, and get an estimate of how long this process will take.
- Clarify the Timeline: Some companies can start in a few days, while others may need a couple of weeks, depending on the complexity of your needs. Understanding the timeline gives you a realistic start date.
- Check for Custom Setup Options: If your tasks involve unique software or detailed processes, see if they can tailor onboarding to your setup. This can make things run more smoothly down the line.
- Confirm a Main Point of Contact: Having one person who handles questions and updates throughout onboarding can simplify communication. Ask who you’ll be working with directly.
Step 8: Confirm That They Have A Clear Plan For Handling Issues
It’s important to know how a company addresses problems before signing on. Miscommunications, missed deadlines, or performance concerns can happen, so asking about their approach helps you see if they’re prepared to deal with challenges quickly and effectively.
Knowing how they handle issues will assure you that they’ll be able to keep things on track, even when challenges come up.
- Ask How Issues Are Resolved: Find out who to contact when something goes wrong. Do they offer a straightforward process for reporting problems and resolving them?
- Learn About Their Review Process: Some companies hold regular progress reviews. These are great for identifying small issues before they grow into bigger problems. Ask how often these reviews happen.
- Check for Backup Solutions: If your assigned VA is unavailable, what’s their backup plan? Reliable companies will have a system in place to keep things running smoothly.
- Look for Active Communication: Ask if they provide updates or alert you to potential problems early. Companies that address concerns upfront can save you a lot of headaches.
Step 9: Opt For Companies That Offer A Short Trial Or Low-Commitment Contract To Test Fit
Choosing a VA company can feel like a big decision, but starting with a short trial or flexible contract helps you test the waters without a long-term commitment.
This will allow you to see their strengths in action. It will also help you determine if they’re a good match for your needs—on your own terms and timeline.
- Ask About Trial Terms: Find out how long the trial lasts and what’s included. Some companies offer limited services for one to four weeks, giving you time to assess their performance.
- Look for Month-to-Month Contracts: Avoid being locked into lengthy agreements right away. Companies offering flexible contracts make it easier to evaluate their work without feeling tied down.
- Test Real Tasks: Use the trial to assign actual work you plan to delegate, like managing emails or scheduling. Focus on their efficiency, communication, and the quality of their results.
- Clarify What Happens Next: Check what options you’ll have after the trial ends. Can you extend it? Do you need to decide on a bigger commitment, or is there another step in between? It’s important to clarify this beforehand to avoid confusion or, worse, the need to fire a contractor.
Conclusion
Choosing the right virtual assistant companies can save time, reduce stress, and help your business grow. They take care of the tasks that slow you down, so you can focus on what matters most. Following the steps outlined in this guide will help you find a service that fits your needs and delivers real value.
At Genius, we make hiring top talent simple and affordable. We connect you with the top 1% of virtual assistants worldwide while helping you save up to 80% on salaries. With no monthly fees, a one-time payment structure, and a 6-month talent guarantee, we’re confident in the quality of our service.
Ready to start building your team? Get in touch with us to find your perfect match!
FAQs
What kinds of tasks can virtual assistants handle?
Virtual assistants can help with a wide range of tasks, from managing emails and scheduling meetings to handling bookkeeping, customer service, or research. Some VAs specialize in areas like marketing, design, or technical support, depending on your needs.
Are virtual assistant services better for startups or established businesses?
Both can benefit. Startups use VAs to save money on staffing while focusing on growth. Larger businesses delegate repetitive tasks or hire for project-specific roles, freeing their in-house team for strategic work.
How do VA companies compare to hiring an independent freelancer?
VA companies offer structured support, backup assistance, and access to various skills within their team. Freelancers, on the other hand, may provide a more one-on-one experience but can be harder to replace if they’re unavailable or move on.
What’s the best way to measure a virtual assistant’s performance?
Set clear goals for the tasks you assign. Track metrics like completion times, quality of work, or improved efficiency. Regular feedback sessions also help you address any issues and keep things on track.