If you are looking to save big while getting more done, turning to offshore outsourcing companies could be exactly what you need. It is a smart move many businesses are making, and for good reason – it can save you up to 70% on expenses.
In this article, we will explore the 17 best offshore outsourcing companies that are leading the charge in providing high-quality services at a fraction of the cost. Plus, you will learn how to proceed with an offshore outsourcing company of your choice while mitigating risks.
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Review your current business processes and find tasks that you can easily delegate to 1-2 of these companies without overextending your budget.
1. Genius
Genius is not your traditional offshore outsourcing company but an innovative recruitment partner that delivers similar benefits without the drawbacks of conventional outsourcing. We headhunt top-tier talent from regions like the Philippines and Latin America.
Our rigorous 12-step vetting process connects you with candidates who excel in modern software skills, work ethic, and cultural adaptability. Unlike traditional outsourcing, we focus on direct recruitment for dedicated teams that integrate seamlessly into your operations.
Our local partnerships and on-ground recruiters ensure you have access to high-quality professionals at 80% reduced costs.
| Attribute | Details |
| Employees | 25 |
| Revenue | $1M – $2M |
| Year Founded | 2019 |
| Pricing | One-time fee (25% of the candidate’s first-year salary) |
| Time To Hire | 2-3 weeks |
| Industry Focus | – IT, data & engineering – Sales & marketing – Finance & accounting services – Virtual assistance – Customer support |
| Core Service Features | – Access to the top 1% of global talent – Zero-risk hiring with a 6-month guarantee – On-the-ground sourcing in outsourcing hubs |
2. MicroSourcing
MicroSourcing is one of the leading providers of offshore outsourcing services in the Philippines. They provide end-to-end solutions and manage offshore outsourcing services models for 700+ global clients. The firm gives you scalable, dedicated teams with 70% savings on employment costs through 13 state-of-the-art delivery centers in the Philippines.
| Attribute | Details |
| Employees | 3,000+ |
| Revenue | $1B+ |
| Year Founded | 2006 |
| Pricing | Starts at $1,300/month |
| Time To Hire | 6 weeks |
| Industry Focus | – Education – Healthcare – Real estate |
| Core Service Features | – Scalable staffing solutions – Comprehensive HR and IT support – Managed offshore outsourcing services for seamless offshore operations |
3. Emapta
Emapta is a trusted partner if you need offshore outsourcing solutions to build dedicated teams. They have access to 9,000+ skilled professionals in the Philippines, Colombia, and Sri Lanka and specialize in high-performing teams fully aligned with your company’s process and culture. Plus, they have a unique no-salary-markup policy and transparent pricing.
| Attribute | Details |
| Employees | 3,500+ |
| Revenue | $500M – $1B |
| Year Founded | 2010 |
| Pricing | Starts at $1,500/month |
| Time To Hire | 2 weeks |
| Industry Focus | – Tech – Mortgage & financial services – Retail & eCommerce |
| Core Service Features | – Transparent pricing with no salary markups – Flexible team scaling and management – Access to the top 1% of talent in multiple locations |
4. ConnectOS
With offices in the Philippines and clients across Australasia, North America, and Europe, ConnectOS uses an integrated resourcing model to build dedicated remote teams that seamlessly integrate into your existing operations. They have a transparent pricing structure with no lock-in contracts or hidden fees, so you can scale up or down whenever you need.
| Attribute | Details |
| Employees | 532 |
| Revenue | $500M – $1B |
| Year Founded | 2018 |
| Pricing | Starts at $1,500/month per employee |
| Time To Hire | 4-8 weeks |
| Industry Focus | – IT – Sales – Marketing – Engineering |
| Core Service Features | – Transparent pricing with no lock-in contracts – Full-service HR, IT, and payroll management – Tailored recruitment for highly skilled offshore teams |
5. Connext
Connext delivers fully managed cost-effective offshoring solutions tailored to your business needs. They offer end-to-end support, transparent pricing, and no long-term commitments. Plus, you can start with as little as just one employee and enjoy an employee retention rate of 80% with highly skilled professionals for offshore software development services.
| Attribute | Details |
| Employees | 655 |
| Revenue | $500M – $1B |
| Year Founded | 2014 |
| Pricing | Starts at $1,800/month |
| Time To Hire | 3 weeks |
| Industry Focus | – Real estate – Fintech – Custom software development |
| Core Service Features | – Fully managed offshore team solutions – Transparent month-to-month contracts – Expertise in employee retention and team scaling |
6. Outsourced
Outsourced is a premier offshore outsourcing company in the Philippines. It specializes in recruiting top-tier professionals through a rigorous selection process, giving you access to the top 5% of candidates. Plus, they help you save 75% on staffing costs and increase your staff retention rate to 98% through facilities in Manila, Cebu, and Clark.
| Attribute | Details |
| Employees | 795 |
| Revenue | $500M – $1B |
| Year Founded | 2012 |
| Pricing | Starts at $1,500/month |
| Time To Hire | 2-3 weeks |
| Industry Focus | – Administrative services – Education – Engineering |
| Core Service Features | – Access to the top 5% of talent in the Philippines – ISO-certified quality and data security standards – Flexible remote and office-based staffing options |
7. TOA Global
TOA Global is a leading offshore outsourcing provider for accounting firms. They give you access to 4,100 highly skilled professionals with 66% cost reductions. Plus, they have expertise in building dedicated accounting teams, which has landed them 1,190 global clients. Their talent pool goes through robust training programs, and they maintain a retention rate of 98%.
| Attribute | Details |
| Employees | 3,500+ |
| Revenue | $500M – $1B |
| Year Founded | 2013 |
| Pricing | Starts at $500/month |
| Time To Hire | 4-8 weeks |
| Industry Focus | – Accounting – Bookkeeping – Marketing |
| Core Service Features | – Specialized training via Ab² Institute of Accounting – High employee retention rate and dedicated talent for accounting needs – 24/6 client support and enterprise-grade security systems |
8. GoTeam
GoTeam stands out as an innovative outsourcing provider because of its AI-powered tools that help them deliver top-tier remote teams from the Philippines. Their primary focus is cultural alignment and productivity so the offshore teams can seamlessly integrate into your operations. Plus, their “Remarkable Life” model helps them maintain 97% employee retention.
| Attribute | Details |
| Employees | 699 |
| Revenue | $500M – $1B |
| Year Founded | 2014 |
| Pricing | Starts at $1,500/month |
| Time To Hire | 2-4 weeks |
| Industry Focus | – Admin – Finance – IT/TechCustomer center services – Operations |
| Core Service Features | – AI-driven performance tracking and team integration – Full-service HR, IT, and payroll support – Flexible outsourcing plans with no long-term commitments |
???? Did You Know?
66% of businesses hire employees so they can implement and optimize AI processes.
(Source)
9. BruntWork
BruntWork has rapidly established itself as an offshore outsourcing leader with skilled remote talent from the Philippines and Latin America. They have transparent, all-inclusive pricing and follow a strict recruitment strategy for business process outsourcing through top-tier professionals. Plus, they have a no-lock-in contract policy and quick deployment times.
| Attribute | Details |
| Employees | 633 |
| Revenue | $500M – $1B |
| Year Founded | 2020 |
| Pricing | Starts at $4/hour |
| Time To Hire | 2 weeks |
| Industry Focus | – Healthcare – Real estate – Legale – Commerce – Insurance |
| Core Service Features | -Transparent, all-inclusive pricing covering IT, recruitment, and management – Flexible staffing with no lock-in contracts – Specialized recruitment for diverse roles across industries |
10. The Remote Group
If you need tailored offshore staffing solutions, you can partner with The Remote Group to scale while cutting costs by 70%. They give you access to remote professionals across multiple time zones who will seamlessly integrate into your teams. Plus, their psychology-based recruitment strategies match your needs and culture with their top-tier talent.
| Attribute | Details |
| Employees | 122 |
| Revenue | $20M – $50M |
| Year Founded | 2020 |
| Pricing | Starts at $7/hour |
| Time To Hire | 2-4 weeks |
| Industry Focus | – Accounting & finance – Architecture – Creative – B2B |
| Core Service Features | – Customizable staffing solutions for full-time, part-time, and project-based roles – Regular performance reporting for outsourced staff – Dedicated client support for seamless operations |
11. Shore360
Headquartered in the Philippines, Shore360 offers transparent pricing and flexible service models. They specialize in staff leasing and managed offshore solutions to give you access to highly skilled professionals. Plus, they provide customized staffing solutions and end-to-end support to make sure your offshore staff becomes an extension of your in-house team.
| Attribute | Details |
| Employees | 496 |
| Revenue | $500M – $1B |
| Year Founded | 2014 |
| Pricing | Starts at $8/hour |
| Time To Hire | 1-2 weeks |
| Industry Focus | – Accounting – Office support – IT |
| Core Service Features | – Dedicated account management for oversight and smooth communication – Flexible workspaces, from staff leasing to build-operate-transfer models – Advanced security protocols to protect client data and operations |
12. VirtualStaff365
VirtualStaff365 connects Australian businesses with highly skilled Philippine professionals to help them reduce costs by 80%. They manage all their offshore outsourcing processes from their Melbourne office and have a no-risk guarantee backed by a transparent pricing model. You won’t have to pay any recruitment or setup fees if you decide to scale.
| Attribute | Details |
| Employees | 36 |
| Revenue | $10M – $20M |
| Year Founded | 2016 |
| Pricing | Starts at $12/hour |
| Time To Hire | 2-3 weeks |
| Industry Focus | – Customer service – Commerce – Supply chain & logistics |
| Core Service Features | – No recruitment or setup fees, providing upfront cost clarity – Focused expertise in virtual assistants, IT development, and administrative support – Comprehensive ongoing management and support for seamless integration |
13. USource
USource is a dynamic offshore outsourcing company with scalable solutions for global businesses. They focus on digital marketing, content creation, and customer support services and have successfully delivered over 1 million hours of digital work for clients across Australia, the US, Canada, and the UK. Plus, you can ask them for custom solutions based on your needs.
| Attribute | Details |
| Employees | 37 |
| Revenue | $10M – $20M |
| Year Founded | 2014 |
| Pricing | Starts at $3/user per month |
| Time To Hire | 24-72 hours |
| Industry Focus | – eCommerce – Finance – Marketing – Real estate |
| Core Service Features | – Rapid hiring for business process outsourcing with no long-term contracts – Specialized teams for digital marketing, content creation, and customer support – Comprehensive project management and client satisfaction guarantee |
14. 24×7 Direct
24×7 Direct is a leading Australian-based offshore outsourcing company specializing in cost-effective virtual staffing solutions. They have 20+ years of experience in offshore outsourcing services like virtual assistance, support services, digital marketing, and finance support. Plus, they help you save 70% on overhead costs with teams from the Philippines.
| Attribute | Details |
| Employees | 187 |
| Revenue | $10M – $20M |
| Year Founded | 2001 |
| Pricing | Starts at $12/hour |
| Time To Hire | 2 weeks |
| Industry Focus | – Accounting & finance – Education – Information technology services – Insurance |
| Core Service Features | – ISO-certified managed offshore teams – Full recruitment and payroll management – Flexible solutions tailored for Australian businesses |
15. FinAcct Solutions
FinAcct Solutions is a great strategic partner for tailored finance and accounting outsourcing solutions. It is an ISO 27001-certified company which shows its commitment to data security. They combine advanced technologies with their expert industry knowledge to streamline your financial operations. Plus, you can save 50% of costs compared to your in-house talent.
| Attribute | Details |
| Employees | 51-200 |
| Revenue | $5M – $10M |
| Year Founded | 2019 |
| Pricing | – Basic Plan: Starts at $599/month – Premium Plan: Starts at $999/month – Customized Plan: Starts at $1,500/month |
| Time To Hire | 2-3 weeks |
| Industry Focus | – Hospitality – Property management – Insurance |
| Core Service Features | – Comprehensive bookkeeping and payroll management – Fractional CFO offshore outsourcing services for strategic financial planning – ISO 27001-certified data security for compliance-focused industries |
???? Here’s Another Fact You’ll Like:
Asia has over 6.5 million software developers, with numbers expected to grow by 6-8% annually.
(Source)
16. PartnerHero
PartnerHero is a people-first offshore outsourcing provider for tailored solutions. It has a presence in North America, LATAM, EMEA, and APAC regions. You can partner with them to access a diverse and skilled offshore software development team through the innovative use of augmented AI.
| Attribute | Details |
| Employees | 1,000–5,000 |
| Revenue | $418.7M |
| Year Founded | 2014 |
| Pricing | – Dedicated Teams: $14/hour – Managed Operations: Custom pricing |
| Time To Hire | Flexible, based on project needs |
| Industry Focus | – SaaS – FinTech – EdTech – Wellness – Gaming |
| Core Service Features | – Customer support (email, chat, phone) – Trust and safety management – Custom software development QA and managed help desk offshore outsourcing services |
17. HiredSupport
If you need 24/7 customer support and back-office solutions tailored to your diverse business needs, HiredSupport is a good choice. They offer end-to-end customer experience management through professionals who undergo a robust training process. They’ve helped clients achieve 37% in CSAT scores and reduce response times by 53%.
| Attribute | Details |
| Employees | 51–200 |
| Revenue | <$5M |
| Year Founded | 2016 |
| Pricing | Starts at $7/hour |
| Time To Hire | Under 7 days |
| Industry Focus | – eCommerce – SaaS – Customer experience |
| Core Service Features | – 24/7 customer support (live chat, email, voice) – eCommerce support for platforms like Shopify and Amazon – Data entry and transcription services |
Offshore Outsourcing Companies Cost Comparison
Compare costs, quality, and value to choose one of these top 5 outsourcing companies.
| Company | Hourly Rate Range | Talent Quality | Value For Money |
| Genius | 25% of the candidate’s first-year salary | ★★★★★ A rigorous 12-step vetting process ensures top-tier talent. | Excellent |
| MicroSourcing | $1,300/month | ★★★★★ Scalable staffing solutions for diverse industries. | Excellent |
| Emapta | $1,500/month | ★★★★★ Transparent pricing and no salary markups. | Excellent |
| ConnectOS | $1,500/month | ★★★★☆ Flexible recruitment with no lock-in contracts. | Good |
| Connext | $1,800/month | ★★★★☆ High retention rates for specialized teams | Good |
5 Common Offshore Outsourcing Risks & How To Mitigate Them
Review these common risks and apply our strategies so your offshore outsourced staff can integrate seamlessly into your operations.
I. Keeping Your Data Safe
When outsourcing offshore, your sensitive data can become vulnerable to breaches or theft if you don’t have proper security protocols in place. Plus, the offshore providers you work with may operate in regions with varying data protection regulations, which increases your compliance risks.
Solution:
- Partner with ISO-certified providers that prioritize data encryption, secure communication channels, and role-based access controls.
- Insist on Non-Disclosure Agreements (NDAs) and regularly audit security measures to ensure they comply with global data protection standards.
II. Misunderstandings Because Of Language Differences
Language barriers are common in offshore outsourcing. They can increase miscommunication and errors and cause delays in project execution. This can be especially harmful if you have technical or nuanced requirements.
Solution:
- Hire providers with bilingual or fluent English-speaking team leads.
- Supplement verbal communication with visual aids, written instructions, and standardized templates.
- Consider using professional translation services if needed.
III. Delays From Different Time Zones
Time zone differences can disrupt real-time communication and delay critical project milestones. This is particularly crucial when collaboration is essential for project completion.
Solution:
- Choose providers with overlapping working hours or implement a robust follow-the-sun model.
- Use task management tools like Slack or Trello for asynchronous updates and set clear deadlines to minimize time lag.
IV. Inconsistent Work Quality
You may receive inconsistent quality of work because your offshore outsourcing team has received insufficient training, has unclear expectations, or there are differences in work standards across regions.
Solution:
- Select vendors with a proven track record of maintaining consistent quality.
- Define Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) during your contract negotiations.
- Regularly review and offer constructive feedback so your offshore team aligns with your quality standards.
V. Navigating Foreign Laws & Regulations
Compliance with local employment, tax, and labor laws in offshore regions can be complex. If you mismanage these, you may have to deal with legal liabilities.
Solution:
- Work with providers that offer Employer of Record (EOR) services to manage compliance for you.
- Consult with legal experts who are familiar with the region’s regulatory landscape.
- Make sure your contracts explicitly address applicable laws and dispute resolution mechanisms.
???? We’re Not Making This Up:
84% of hiring managers in the Asia Pacific outsource to freelancers.
(Source)
How To Get Started With Offshore Outsourcing
Use these precise steps to make sure offshore outsourcing helps you scale your operations and gives you access to specialized talent while reducing costs.
Step 1:Outline What You Want to Achieve & How Much You’re Willing to Spend
Define clear goals and establish a realistic budget before you jump in. Think about what you want to accomplish. Is it lower costs, increased efficiency, or access to specialized skills? For example, “Reduce operating costs by 40% within the first year” is a clear, realistic goal.
For this:
- Assess the cost of in-house operations vs. outsourcing.
- Account for hidden costs, like onboarding or tech integration.
- Research average outsourcing rates in your target region.
Step 2: List Out Specific Tasks Or Projects To Outsource
Find out which business processes or tasks will benefit most from outsourcing. Focus on non-core activities or areas where external expertise can enhance work quality. For example, this could include custom software development and technical support for IT services or data entry and payroll tasks for administrative work.
Step 3: Narrow Down To A Few Options & Set Up Interviews Or Calls
Research potential outsourcing providers and select the top candidates for further evaluation. Look for these things:
- Proven industry experience and positive client testimonials.
- Clear pricing structures and no hidden fees.
- Availability of necessary tools and technologies.
Step 4: Define The Results You Expect & How You’ll Measure Success
Establish clear performance metrics and KPIs to evaluate your outsourcing arrangement’s effectiveness. These could include:
- SLA compliance (e.g., 95% resolution rate for IT tickets).
- Quality benchmarks (e.g., error-free deliverables).
- Cost savings to be achieved in the first quarter.
Step 5: Agree On Data Security Steps & Legal Compliance For Your Industry
Make sure your chosen provider follows global data security standards and adheres to your industry’s compliance regulations. Address these key areas:
- NDA agreements to protect sensitive information.
- GDPR compliance if you’re operating in Europe.
- Certifications like ISO 27001 for information security.
Step 6: Review The Contract Details Carefully Before Signing
Scrutinize the contract to avoid surprises later. Make sure all your deliverables, timelines, and costs are clearly outlined. Don’t forget to include these:
- Define the scope of work and exclusions.
- Set payment terms and refund policies.
- Include clauses for termination and dispute resolution.
Step 7: Start With A Small Test Project To Gauge Quality & Communication
Launch a pilot project before you fully commit to an offshore outsourcing partner so you can assess their capabilities. Observe these core factors:
- Adherence to timelines.
- Quality of output.
- Ease of communication and feedback loops.
Step 8: Track Progress Regularly & Give Constructive Feedback
Maintain open communication and regularly review the progress of your offshore team to align the project with your goals. Here are 3 effective strategies you can use:
- Schedule weekly or bi-weekly review calls.
- Use tools for seamless collaboration (like Slack or Microsoft Teams).
- Provide actionable feedback to encourage improvements.
Conclusion
To scale your business operations and reduce costs, offshore outsourcing companies are the best option. Start small and delegate non-core tasks like customer support or data entry to test the waters. You can expand your outsourcing efforts once you gain confidence and include specialized functions like IT development or accounting.
Genius makes this process seamless for you by connecting you with the top 1% of global talent. We help you save 80% in employment costs with zero hidden fees and a 6-month guarantee, making us and ideal partner if you want to build an efficient, high-performing remote team.
Start hiring with Genius today and achieve your growth objectives effortlessly.
FAQs
What is an offshore outsourcing company?
An offshore outsourcing company is a 3rd-party service provider in another country that manages specific tasks or business processes for your business. These companies help you reduce costs and give you access to skilled talent in regions with lower operational expenses.
What are the benefits of using offshore outsourcing firms?
Offshore outsourcing offers these 3 main benefits: Significant cost savings (up to 80%), access to a global talent pool with specialized skills, and increased operational efficiency and scalability.
How do offshore outsourcing firms work?
Offshore outsourcing firms work by hiring skilled professionals in their region to handle tasks for your business. They give you infrastructure, HR support, and management services and ensure the outsourced team integrates with your business goals and culture.
What are the risks of offshore outsourcing, and how can they be mitigated?
The 3 key risks are data security breaches, communication challenges, and quality issues. You can mitigate them by partnering with ISO-certified providers, establishing clear Service Level Agreements (SLAs), and using robust project management and communication tools.
Which countries are the top destinations for offshore outsourcing?
The 3 leading countries for offshore outsourcing are:
- Philippines: Known for customer service and administrative support.
- India: Renowned for IT and custom software development expertise.
Ukraine and Poland: Popular for high-quality tech and financial services.
