Let’s skip the clichés – you already know offshoring in the Philippines is a big deal. What doesn’t get talked about enough is how wildly different the experience can be from one offshoring company to the next. Some will wow you with real results, while others will bury you in slow replies and the classic “We’ll get back to you soon.”
So, who is actually killing it out there? Who are the providers in the Philippines that people don’t complain about in Slack threads and late-night founder calls? We have dug into the names that actually hold up under pressure. Here are the 17 top-rated companies in the Philippines doing offshoring and doing it right.
In A Rush? Here Are The Top 5 Offshoring Companies In The Philippines For 2025
- Genius – Best for founder-led teams wanting elite Filipino hires without bloated fees or subscriptions.
- CloudStaff – Best for scaling long-term teams with low turnover and hybrid work setups.
- Acquire Intelligence – Best for enterprises blending BPO with automation, AI, and performance-based ROI guarantees.
- Microsourcing – Best for compliance-heavy industries needing secure infrastructure and end-to-end operational support.
- The Backroom – Best for startups wanting devs who integrate fast and stay long with zero hassle.
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17 Best Companies For Offshoring In The Philippines
Here are the 17 top-rated offshoring firms in the Philippines that are seriously worth your shortlist.
1. Genius
Genius is basically your shortcut to hiring ridiculously good offshore talent, without the usual drama. It was built to fix everything that is broken about remote hiring. Instead of getting stuck in sketchy résumés, timezone chaos, and people who ghost mid-project, you get fully vetted, insanely qualified offshore professionals who feel like they have always been part of your team.
We are talking A+ talent from the Philippines and Latin America. People with perfect English, 5+ years of real experience, and the work ethic of someone who actually wants to grow with your company, not just clock in and out. And the best part? They cost about what you would spend on office snacks.
How do we pull it off? Local university networks, on-ground recruiters, a 12-step vetting process, and a culture-fit guarantee that actually means something. We screen over 250 candidates to find one that is worth your time. No subscriptions, no bloated fees, and zero fluff – just talent that makes you wonder why you didn’t do this sooner.
- Type: Exclusive Global Talent Agency
- Pricing model: One-time fee, no monthly fees
- Talent expertise level: Mid-level, Senior professionals in the Philippines
- Engagement model: Full-time
- Year founded: 2019
- Revenue: $1M – $2M
- No. of employees: 25
| Pros | Cons |
| You pay 25% of the salary once, no recurring costs | Specializes in talent from Latin America and the Philippines, with more regions coming soon due to rising demand. |
| 6-month talent guarantee ensures you get the right fit | |
| From engineers to executive assistants, all under one roof |
Why we like it: Genius is a smart, founder-friendly agency that takes hiring offshore to the next level. You get high-caliber, English-proficient talent at big savings, without monthly agency fees raining on your parade. Our rigorous vetting – only the top 1% – paired with a half-year guarantee, means you are not gambling on talent. Ideal for businesses that need high-impact hires without diving into big BPO contracts.
2. CloudStaff
CloudStaff started in software development but pivoted to the Philippines, kick-starting with just 7 staff and now employing over 6,000 employees and contractors across 17 office locations in the Philippines (plus offices in India, Colombia, Australia, the UK, and the USA). Its platform taps into a talent pool of 500,000+ candidates globally.
Cloudstaff has served over 3,000 clients and achieved a 2.8% staff turnover rate. With a client satisfaction rate well into the high 90s and recognition as one of Asia’s Best Companies to Work For, they deliver strong project outcomes and retention. That growth rate of about 7.5% a month makes Cloudstaff a powerhouse in offshoring in the Philippines
- Type: Outsourcing firm, Talent marketplace
- Pricing Model: Hourly, monthly retainers, fixed-project
- Talent Expertise Level: Mid-level to senior professionals
- Engagement Model: Long‑term, full-time, hybrid/remote
- Year Founded: 2005
- Revenue: $58 million
- No. of Employees: 6,000
| Pros | Cons |
| Over half a million candidates globally | Layers of management and process can slow decision-making |
| Their “Cloudstaff Everywhere” model lets staff and clients choose office or remote setups | More about dedicated teams, not one-off freelancers |
| Only 2.8% turnover, so you’re not constantly re-training new hires | Quality screening means it is not a “hire-in-a-day” fast |
Why we like it: We like CloudStaff because they are building actual teams that feel like your own. For owners ready to offshore in the Philippines, this is one of the few firms that gets both sides of the equation right: business needs + team experience.
3. Acquire Intelligence
Acquire Intelligence started as Acquire BPO in 2005 in Australia and rebranded in 2025 to reflect its shift from classic outsourcing to AI-powered business transformation. With a strong delivery footprint in the Philippines, the firm balances traditional BPO (contact centers, back-office) with cutting-edge automation and AI via Acquire.AI.
Acquire Intelligence support 130+ clients worldwide, offering end-to-end solutions from AI chatbots and RPA to voice biometrics, all on a vendor-agnostic basis. A key differentiator is their ROI Guarantee – no cost for clients if they don’t see results.
- Type: Outsourcing firm, AI consultancy
- Pricing Model: Monthly retainers, fixed project fees, outcome-based
- Talent Expertise Level: Junior to senior (tech, analytics, AI)
- Engagement Model: Long-term, full-time, project-based
- Year Founded: 2005
- Revenue: $1.48 billion
- No. of Employees: 9,500
| Pros | Cons |
| From speech analytics to RPA, they handle the whole stack | May feel overkill for small businesses or startups |
| Access to a 10K+ PH workforce as they grow | Deep tech integration can mean a steeper ramp-up time |
| Experience across finance, healthcare, logistics, energy | Monthly or outcome-based pricing can challenge limited budgets |
Why we like it: Acquire Intelligence nails the offshoring by blending deep BPO roots with AI leadership. You get teams skilled, with tools like RPA, voice biometrics, and real-time analytics wrapped into a single relationship. Their vendor-agnostic model and rock-solid ROI Guarantee turn what could be a risk into an opportunity.
4. Microsourcing
Microsourcing has grown from a 14-person startup to over 9,000 employees across 13 delivery centers in Metro Manila, Cebu, and beyond. They serve 800+ active clients in IT, engineering, finance, customer service, and legal. They have screened more than 276,700 candidates, maintaining attrition rates well below industry averages.
With ISO 27001 and 9001 certifications, plus HIPAA, PCI DSS, and GDPR compliance, they are a safe pair of hands. Infrastructure-wise, Microsourcing occupies 35,955 m² of purpose-built space, with backup power, 24/7 IT support, and secure systems.
- Type: Outsourcing firm, Managed services provider
- Pricing Model: Monthly retainers, fixed‑project, customized quotes
- Talent Expertise Level: Junior to senior (tech, support, finance)
- Engagement Model: Full-time, project-based, hybrid/onsite
- Year Founded: 2006
- Revenue: $1B+
- No. of Employees: 9,000
| Pros | Cons |
| ISO 27001/9001 certified; HIPAA, PCI DSS, and GDPR-ready | Custom quotes can be harder to budget for small businesses |
| You handpick each team member | Some report delays or ghosting |
| If you already have an offshore team, they can take over everything smoothly | Contract renewals aren’t always guaranteed |
Why we like it: MicroSourcing offers business owners a genuine extension of their company, minus the headaches. You pick the people, keep operational control, and they handle the office, IT, payroll, and compliance. Big infrastructure means reliable tech and backup systems, so your team stays online.
5. The Backroom
The Backroom is a software-focused offshore outsourcing firm with a dedicated delivery center in Cebu. They have served roughly 300 clients globally, delivering over 65 successful projects and logging more than 2 million coding hours with a 100% success rate.
Uniquely, The Backroom pays developers even during lulls – prioritizing job security and retention – and takes a staff-augmentation approach, so their devs feel like your in-house teammates.
- Type: Outsourcing firm, Staff augmentation provider
- Pricing Model: Hourly, monthly, fixed-project
- Talent Expertise Level: Mid-level & senior developers, QA engineers
- Engagement Model: Long-term, full-time (augmented)
- Year Founded: 2018
- Revenue: $45.6 million
- No. of Employees: 300+
| Pros | Cons |
| Broad stack coverage means one partner for both web and mobile dev | Not ideal for super-large builds or staffing hundreds of roles quickly |
| You get the right startup mindset and experience baked in | Integrating devs into your processes takes a few weeks |
| Augmented devs integrate directly into your workflow | No BPO, back-office, or customer support offerings |
Why we like it: The Backroom stands out because it acts like an extension of your dev team. They have nailed vetting (only top 3% of talent), and paying devs during downtime keeps morale high.
💭 Did You Know?
BPO makes up 35% of the global offshoring market.
6. KDCI Outsourcing
KDCI Outsourcing has become a go-to firm for Philippine-based offshoring. Founded by seasoned executives with 20+ years of experience, they serve primarily US-based small businesses across sectors.
KDCI Outsourcing offers AI-assisted services on top of standard BPO offerings. Their infrastructure in Metro Manila, U.S. hub in Carson, California, plus ISO-level security and flexible service models, make KDCI a secure, agile choice.
- Type: Outsourcing firm, Managed services, AI-enhanced BPO
- Pricing Model: Monthly retainers, fixed‑project quotes, hourly/part-time support
- Talent Expertise Level: Junior to mid-level across design, customer service, dev
- Engagement Model: Full-time, part-time, project-based, long-term
- Year Founded: 2011
- Revenue: $10–25 million
- No. of Employees: 250–999
| Pros | Cons |
| Layers AI chat, bots, and template design over human agents | Account management from the U.S. may introduce minor timezone coordination quirks |
| Offshore team can be up and running in ~10 days | Great for SMBs, but might struggle with staffing blasts of 100+ hires fast |
| Dedicated account managers and team leads who keep service quality high | If you need seniors in specialized tech, they might fall short |
Why we like it: Owners love KDCI because they layer in AI, flexible staff, and a local account team that keeps everything on track. Their range includes everything from graphics automation to multilingual customer engagement, under a managed umbrella backed by U.S. and PH offices.
7. Outsourced
Outsourced has grown into a solid player in Philippine offshoring, with over 1,000 employees across 11 locations in the country (Quezon City, Cebu, Angeles, etc.) plus offices in India, Argentina, Malaysia, and Colombia. They are all about building dedicated full-time remote teams rather than ad-hoc call-center jobs.
- Type: Outsourcing firm, Staff-augmentation specialist
- Pricing Model: Monthly retainers, hourly, fixed‑project
- Talent Expertise Level: Mid‑level to senior (IT, creative, marketing, finance)
- Engagement Model: Full‑time, long‑term, project‑based
- Year Founded: 2012
- Revenue: $10M–$50M
- No. of Employees: 1,000+
| Pros | Cons |
| Recruit from the top 5% of Filipino talent | They don’t handle local in-country hiring or facilities setup |
| No long-term lock-ins | A few Reddit threads mention ghosting during hiring stages |
| With footings in 6 countries, they deliver offshore teams with global standards | Can sometimes feel less intimate than boutique shops |
Why we like it: What strikes us about Outsourced is how they smartly balance quality, scale, and flexibility. The ISO badges and employer awards boost confidence that you are dealing with a professional outfit. Plus, the 98% retention rate is a huge win.
8. Shore360
Shore360 is a dynamic, Australian-owned BPO with 10 years of tailoring offshoring in the Philippines. Based in the Clark Freeport Zone, they have grown to 4 modern facilities (including a brand-new Mercedes-Benz Center office with 460+ seats). Their clients span SMEs to multinationals, boasting high satisfaction rates captured in glowing testimonials.
Clients cite up to 60% labor cost savings and love the integrated support and smooth onboarding. Culture is big for them too – recognized as one of Asia’s Best Companies to Work For and celebrated for sustaining perfect labor-standard compliance for 6 years running.
- Type: Outsourcing firm, Staff leasing, BOT partner
- Pricing Model: Monthly retainers, fixed-project quotes, flexible hourly support
- Talent Expertise Level: Junior to mid-level (customer service, IT, digital marketing, admin)
- Engagement Model: Full-time, long-term, hybrid/co-managed
- Year Founded: 2014
- Revenue: $500M – $1B
- No. of Employees: 1,300
| Pros | Cons |
| 6 straight years of perfect DOLE compliance guarantee a safe and legal working environment | Large corporations looking for 500+ headcounts might not be their core target |
| Tech-donations to local schools reflect long-term community investment | Most staff are junior to mid-tier |
| 4 campuses with collaborative spaces, lounges, and training rooms | Minor scheduling misalignments with U.S./EU teams can happen |
Why we like it: For SMEs and growing firms exploring offshoring in the Philippines, Shore360 hits the trifecta: infrastructure, culture, and dependable service. They blend the relaxed efficiency of a regional BPO with the polish of a global partner, and that makes your offshore journey smoother.
9. SupportNinja
SupportNinja has grown into an AI-powered outsourcing firm that expertly blends people and technology. They run 2 major hubs in the Philippines (Clark and Metro Manila) with approximately 950 seats, plus a U.S. and EMEA presence.
Their AI toolkit, NinjaAI, automates everything from chat writing and notes to QA audits. They are especially focused on flexible contracts with no setup fees and promise fast hiring cycles within 4–8 weeks.
- Type: Outsourcing firm, AI-enabled managed services
- Pricing Model: Monthly retainers, hourly, project-based
- Talent Expertise Level: Junior to mid-level (support, tech, admin)
- Engagement Model: Full-time, part-time, long-term, project-based
- Year Founded: 2014
- Revenue: $25–30 million
- No. of Employees: 1,000–5,000
| Pros | Cons |
| A roster including SeatGeek and Checkr adds serious credibility | Might not fit niche creative or BPO-only needs |
| No hidden charges or setup fees | Mainly junior to mid professionals |
| High marks on pay fairness and work-life balance | 2–4 weeks recruiting + 2–4 weeks training can feel slow for urgent needs |
Why we like it: SupportNinja recruits smart, trains them thoroughly, and wraps agile support around your team – no hidden fees, no long contracts. You get talent who are fairly compensated and backed by clear work-life policies. It is an ideal bridge between innovative startup energy and offshore reliability.
10. TaskUs
TaskUs founded in California and now Nasdaq-listed, is a heavyweight in the Philippine offshoring space. Across 13 PH sites – including Manila, Clark, La Union, Bohol, Cavite, Quezon City, and more – they employ over 30,000 people in the country. They are trusted by big names like Meta, Uber, Zoom, Netflix, Coinbase, DoorDash, and Robinhood.
- Type: Outsourcing firm + managed services specialist
- Pricing Model: Monthly retainer, hourly, SLA-based
- Talent Expertise Level: Junior to mid-level (with some seniors in specialty roles)
- Engagement Model: Full-time, long-term, project-based
- Year Founded: 2008
- Revenue: $995 million
- No. of Employees: 49,600 globally, with 30,000+ in PH
| Pros | Cons |
| Offers AI-enabled services like TaskGPT alongside traditional voice services | Senior hires may require custom sourcing |
| Trusted by leading tech brands | Onboarding and compliance can take longer than expected |
| 13 offices and 30k+ staff offer massive scale and redundancy | Less flexibility for businesses that need agile service |
Why we like it: TaskUs stands out because they have cracked the code on scale and culture. They tackle everything from voice support to AI and content moderation, serving some of tech’s biggest brands. Their people-first programs are backed up by awards and strong employee sentiment.
“Timezone overlap matters, but mindset overlap is what actually drives results.”
— Burkhard Berger, CEO/Founder
11. iSupport Worldwide
iSupport Worldwide is headquartered in Carson City (US), with its main Philippine hub in Ortigas, Pasig. It is a US-owned BPO that specializes in helping SMBs scale offshore without worrying about local incorporation, payroll, or facilities.
iSupport Worldwide has made it to the Inc. 5000 list for 3 consecutive years. By helping clients reduce costs by 70–75% while keeping attrition around 2.1%, it nails the offshoring formula.
- Type: Outsourcing firm, Recruitment process outsourcing, Managed facilities
- Pricing Model: Monthly retainers, hourly, fixed‑project options
- Talent Expertise Level: Junior to mid-level (customer support, finance, admin, creative)
- Engagement Model: Full-time, part-time, long-term, project-based
- Year Founded: 2006
- Revenue: $200–$300 million
- No. of Employees: 201–300
| Pros | Cons |
| Up to 75% cost reductions on staffing | If you need senior specialists, you might need to upskill |
| Handles recruitment, facilities, HR, payroll, and IT | Decisions and processes are US-centric, which could slow PH-side flexibility |
| Happy workforce – 98% say pay is fair, and 86% recommend the employer | Some roles are fully onsite, others are WFH/hybrid |
Why we like it: iSupport Worldwide stands out because it offers trusted, all-in-one offshoring that feels plug-and-play for business owners. They have got the formulas down – cost efficiency, low turnover, and robust employee satisfaction, all supported by tier-one perks and healthcare from day one.
12. Emapta
Emapta is a polished global BPO with 16 offices, including the Philippines, Sri Lanka, Colombia, and Macedonia. They have supported 550+ clients and built 330 partner relationships. With a referral rate of 75%, a Comparably culture score of 4.7, and a super-low 2.5% attrition, they tick all the people-and-process boxes.
Their Philippines footprint includes 13 state-of-the-art offices, backed by 120+ recruiters, transparent fee structures, and a firm promise: your staff is entirely managed by you, just offshore.
- Type: Outsourcing firm, Staff leasing, Managed services
- Pricing Model: Monthly retainers, fixed‑project, hourly
- Talent Expertise Level: Junior to senior (IT, finance, admin, marketing)
- Engagement Model: Full-time, long-term, project-based
- Year Founded: 2010
- Revenue: $120 million
- No. of Employees: 6,000–10,000
| Pros | Cons |
| No hidden markups | While global autonomy is strong, some directives go through HQ |
| From IT devs to offshore accountants, marketers, and CX agents – all under one roof | Even with pure WFH non-voice jobs, availability depends on the specific account |
| Big enough for consistency and infrastructure, small enough for personalized service | Great for control, but means more internal overhead for onboarding, performance, etc. |
Why we like it: We love Emapta because they combine a people-centric culture with infrastructure muscle, and wrap it all in total transparency. Their team-based model means your offshore hires are 100% yours – they use your tools, follow your processes, and stay loyal thanks to stellar benefits and low turnover.
13. Booth & Partners
Booth & Partners is a boutique-style offshoring firm with 4 Philippine hubs (Manila and Cebu). They have supported 150+ companies worldwide and helped clients achieve up to 3× higher customer satisfaction and 2× faster innovation cycles. Their Cebu office, which opened in late 2024, alone seats 241 staff in collaborative workspaces, private offices, and lounges.
- Type: Outsourcing firm, KPO, Office leasing provider
- Pricing Model: Monthly retainer, fixed project quotes, cost-plus per-seat
- Talent Expertise Level: Junior to senior (IT, marketing, customer support, analytics)
- Engagement Model: Full-time, long-term, staff leasing, BOT, co-managed
- Year Founded: 2013
- Revenue: $25–$50 million
- No. of Employees: 1,700
| Pros | Cons |
| Builds deep relationships and high-trust teams | Boutique quality costs more than basic BPOs |
| 3× boosts in satisfaction and 2× faster innovation | Decisions via HQ sometimes delay staffing approvals |
| You can start with a single role and scale organically |
Why we like it: Booth & Partners hits that sweet spot between boutique attention and offshore efficiency. They give you office-ready space, account-managed teams, and rapid scale, with no extra headaches around setup or payroll.
14. Satellite Office
Satellite Office is a premium offshoring partner with offices across the Philippines, Australia, and the U.S. Over the last decade, they have placed 1,600+ professionals in dedicated offshore teams. With real-time visibility and direct reporting lines, your offshore team feels like an extension of your local office. Clients typically save 60–70% on staffing costs per person.
- Type: Outsourcing firm, Staff leasing, Managed facilities
- Pricing Model: Monthly retainers, hourly, fixed‑project
- Talent Expertise Level: Junior to mid-level (tech, finance, customer service, creative)
- Engagement Model: Full-time, long-term, staff leasing (onsite/co-managed)
- Year Founded: 2013
- Revenue: $14.3 million
- No. of Employees: 500–1,000
| Pros | Cons |
| Fully serviced workspaces in Manila, BGC | For senior roles, you may need to complement with other hires |
| Build a fully equipped team with infrastructure, IT, and HR support fast | Perfect for SMEs, but large-scale projects (100+ staff) could push capacity limits |
| 79% employee recommendation rate shows a healthy culture | Australia/U.S. management may cause minor lag with PH-based teams |
Why we like it: Satellite Office gives you fully-equipped serviced offices, complete IT/HR/facilities support, and a team you manage directly. Ideal for founders who want a scalable, worry-free offshore branch in the Philippines with premium support and real ownership of their team.
15. The Remote Group
The Remote Group is based in the Clark Freeport Zone and specializes in building fully dedicated offshore teams. They serve over 50 international clients, covering roles in customer support, digital marketing, finance, and more.
Their flexible model supports hiring anywhere from one seat to full-scale teams, with average rates around $20/hr, offering up to 70% savings versus onshore staffing.
- Type: Outsourcing firm, Staffed recruitment partner
- Pricing Model: Hourly ($20/hr avg), monthly retainers, fixed-project
- Talent Expertise Level: Junior to mid-level (support, marketing, IT, finance)
- Engagement Model: Full-time, long-term, project-based
- Year Founded: 2020
- Revenue: $3–5 million
- No. of Employees: 250–999
| Pros | Cons |
| Hire exactly one seat or scale to hundreds | May limit regional talent diversity |
| They vet not just skills, but personality fit for better cohesion | Senior hires might need outside sourcing |
| Save up to 70% on staffing costs | Less long-term track record |
Why we like it: We love The Remote Group for its smart balance of flexibility, culture, and cost-efficiency. Their psychology-based hiring and strong Glassdoor scores mean you are trusting a partner who cares about the people behind the resumes.
💻 Now That’s Talent at Scale
Approximately 1.3 million people work in the BPO sector in the Philippines.
16. Incoho
Incoho established in Chicago and with a main hub in Makati, is a BPO that specializes in back-office support – accounts receivable, data entry, customer service, research, and lead gen. Their Philippines team is boutique-sized, but boasts impressive stability – many staff stay over a decade, and their attrition is among the lowest in the industry.
- Type: Outsourcing firm, Managed back-office provider
- Pricing Model: Monthly retainers, fixed-project quotes, hourly
- Talent Expertise Level: Junior to mid-level (customer support, collections, data, admin)
- Engagement Model: Full-time, long-term, project-based
- Year Founded: 2006
- Revenue: $15–$25 million
- No. of Employees: 51–100
| Pros | Cons |
| U.S./PH teams collaborate seamlessly | May struggle to support large-scale team builds |
| Offers everything from A/R and lead gen to customer support and research | Fully remote setups may be case-by-case |
| Tailor-fits processes and invest in individual client needs | Primarily junior-mid offerings |
Why we like it: Incoho is a gem if you are after a trusted, tightly-knit offshore partner. Their PH team is stable – veteran staffing means less retraining and deeper institutional knowledge. As a boutique firm, they deliver personalized attention you won’t get from massive providers.
17. Six Eleven
Six Eleven started back with just 20 seats in Davao – fast forward to today, and they are powering over 5,000 agents across four strategic offices in Davao, GenSan, Digos, and soon Cagayan de Oro. This Davao-born BPO offers 24/7 inbound/outbound customer support, telemarketing, and back‑office services, serving around 90 clients worldwide.
- Type: Outsourcing firm, Contact center, Back-office specialist
- Pricing Model: Monthly retainers, hourly, SLA-based contracts
- Talent Expertise Level: Junior to mid-level (customer support, telemarketing, back‑office)
- Engagement Model: Full-time, long-term, project-based
- Year Founded: 2005
- Revenue: $35–50 million
- No. of Employees: 4,000–5,000
| Pros | Cons |
| 4 offices & 5,000 seats now, with plans to double by 2025 | No presence in Manila or Cebu |
| Open-door audit policy lets clients drop in anytime | A few Reddit accounts describe tough outbound sales expectations |
| Multiple locations and backup infrastructure ensure operations continue | Primarily entry to mid-level talent |
Why we like it: Six Eleven is a homegrown BPO success story. Their massive seat capacity plus infrastructure redundancy offer peace of mind and scale, while perks like free meals and open leadership keep morale high.
How Much Does It Cost To Hire Offshore Talent In The Philippines?
On average, hiring offshore talent in the Philippines costs between $900 to $2,500 per month, depending on the role, skill level, and experience.
Here’s a quick breakdown by role type:
- Customer Support Agents: $900 – $1,400/month
- Virtual Assistants: $800 – $1,200/month
- Accountants / Bookkeepers: $1,200 – $1,800/month
- Software Developers: $1,800 – $2,500/month
- Digital Marketers: $1,000 – $2,000/month
- Designers (UI/UX, Graphic): $1,200 – $2,000/month
- Project Managers: $1,800 – $2,500/month
Rates may vary based on city (Metro Manila, Cebu, Davao), experience (junior vs. senior), and whether you are working through an agency or direct hire. Full-service offshoring providers often include office space, equipment, and HR support in their pricing.
“Filipino professionals bring hustle without ego. That’s rare and incredibly valuable.”
– Christian Cabaluna, Senior Recruiter
How To Find & Hire Elite Offshore Talent In The Philippines?
Finding great offshore talent is easy if you know where to look and how to lock them in fast. Here’s how to do it:
1. Skip Generic Job Boards – Go Niche
Don’t waste time on global sites like Indeed or Monster. Use platforms that specialize in Filipino remote talent, like:
- Genius (great for full-time roles)
- TaskUs (pre-vetted VAs)
- The Backroom or CloudStaff Talent (for specialized roles like devs or designers)
2. Use LinkedIn The Right Way
Search by location (Philippines) and filter by title. Then, manually reach out. Here’s the trick: Filipino professionals respond best to personalized messages, not templates. Mention their past work, be human, and tell them exactly what you are offering.
3. Partner With A Reputable BPO Or Staffing Agency
If speed and quality are key, skip the manual hunt. Companies like Microsourcing, Booth & Partners, or Genius can deliver fully vetted hires in a week, with infrastructure and HR already handled.
4. Vet For Skills + Setup Early
Always ask for:
- A short task or trial
- Internet speed test (yes, this matters)
- Proof of work setup (quiet space, backup power, etc.)
Elite talent already has these covered – the good ones will show you upfront.
5. Offer Competitive Pay (Don’t Lowball)
If you are hiring top 5% talent, don’t offer bottom 50% rates. The sweet spot:
- $800–$1,500/month for admin or VA roles
- $1,500–$2,500/month for devs, creatives, or specialists
Pay well, and they will stay long-term.
6. Close Fast – The Best Ones Get Snatched Up
When you find a great candidate, don’t drag. Do the final interview, send the offer, and set the start date – ideally within 48 hours. Delaying just gives competitors time to grab them.
Getting Started With Your Filipino Offshore Worker In 6 Easy Steps
You have hired someone solid — now let’s set them up without wasting time. Here’s exactly what to do next:
1. Set Up Communication Tools Right Away
Pick one main platform and stick with it.
- Slack for daily chat
- Zoom or Google Meet for calls
- Email only for formal stuff (keep it minimal)
Also, agree on a check-in schedule from day one (daily or weekly, depending on the role).
2. Give Them Role Clarity In Writing
Even if you discussed the job, send a written outline with:
- Daily/weekly tasks
- Tools they’ll use
- Who they report to
3. Grant Access To Tools Immediately
Don’t wait days to onboard them to the tools. Set up accounts before their first day for:
- Project management (ClickUp, Trello, Asana)
- File sharing (Google Drive, Dropbox)
- Time tracking (Time Doctor, Clockify if monitoring)
💰 Big Savings
Outsourcing to the Philippines can cut labor costs by 70%.
4. Do A 30-Min Kickoff Call
Use the first day for a casual but focused call. Cover:
- Expectations
- How to ask for help
- What success looks like
Make it conversational — don’t make it sound like a lecture.
5. Use Loom To Train – It’s Faster
Instead of writing walls of SOPs, record quick Loom videos. It’s personal, repeatable, and way easier for async learning.
- Show how to do recurring tasks
- Keep each video under 5 minutes
6. Start With a Win – Assign a Simple First Task
Don’t dump everything on day one. Give them one easy, clear task. When they finish it well, give feedback fast. It builds confidence and momentum.
Your Free Contract Template For Offshoring In The Philippines
Here’s a contract template designed specifically for hiring offshore workers from the Philippines. You can adjust this based on whether you are hiring a freelancer, contractor, or full-time remote Filipino employee.
| OFFSHORE CONTRACTOR AGREEMENT This Agreement is made and entered into on [Date], by and between: Company: [Your Company Name], a business registered in [Country], located at [Full Address], referred to as “Client” or “Company” And Contractor: [Full Name of Filipino Hire], a Filipino citizen with residence at [Complete Address], referred to as “Contractor” 1. Position & Scope of Work The Contractor agrees to provide the following services for the Client: – [List exact services e.g., Virtual Assistant tasks, Graphic Design, Customer Support, etc.] – Any additional tasks must be discussed and agreed upon in writing. The Contractor is not an employee of the Client and will operate as an independent contractor. No employer-employee relationship is created by this agreement. 2. Work Schedule – Expected work hours: [e.g., 9:00 AM – 5:00 PM, Philippine Time], Monday through Friday. – Time zone coordination: [e.g., EST / PST / AEST] adjustments must be agreed upon in advance. Work is remote and performed from the Contractor’s chosen location. 3. Compensation & Payment Terms Monthly/Hourly Rate: [USD $____ per month OR $____ per hour] – Pay period: [Bi-weekly / Monthly] – Payment method: [PayPal / Wise / Payoneer / Bank Transfer] All fees or transfer charges are covered by: [Company / Contractor]. Contractor must provide an invoice on [the 25th or 30th] of each month for payment processing. 4. Performance & Deliverables The Contractor must meet deadlines and maintain high-quality output. – Regular progress updates will be expected via [Slack / Email / Trello, etc.] – Failure to meet expectations consistently may result in termination of the contract. 5. Confidentiality & Data Protection The Contractor agrees to: – Keep all client data, business information, and intellectual property strictly confidential. – Never share or disclose any information to third parties without written permission. – Return or delete all files upon contract termination. This clause survives contract termination. 6. Ownership of Work All work created by the Contractor under this contract becomes the exclusive property of the Client. Contractor agrees not to reuse, resell, or publish any deliverables unless authorized in writing. 7. Tools & Equipment – The Contractor is responsible for their own internet, computer, and software setup unless otherwise agreed. – If the Client provides paid tools or subscriptions, the Contractor agrees to use them only for work-related purposes. 8. Time Tracking & Monitoring – The Client may use time tracking software such as [TimeDoctor / Hubstaff] to monitor productivity. – The Contractor agrees to track time honestly and transparently. – Screenshots, log reports, or internet usage data may be used for accountability purposes. 9. Leave, Holidays & Downtime – The Contractor must give [at least 3 days] notice for planned leave. – Philippine public holidays will [be observed / not be observed] — this must be agreed upon upfront. – Emergency downtime (power outage, internet issues) must be communicated immediately with an ETA for resolution. 10. Term & Termination This contract starts on [Start Date] and continues until either party ends it with [14 / 30] days written notice. Immediate termination is allowed in cases of: – Breach of confidentiality – Repeated poor performance – Fraudulent reporting or misuse of client data/tools 11. Dispute Resolution – Any disputes shall first be resolved through informal negotiation. – If unresolved, disputes will be governed by the laws of [Your Country or State]. – Legal action or arbitration will take place in [City, Country]. 12. Miscellaneous – This Agreement is the entire understanding between both parties. – No verbal commitments or side agreements will be considered binding unless in writing. – Any amendment must be signed by both parties. Signed: For the Client Name: ______________________ Title: _______________________ Signature: ___________________ Date: _______________________ For the Contractor Name: ______________________ Signature: ___________________ Date: _______________________ |
Conclusion
So, if you are serious about scaling without burning cash, offshoring in the Philippines is a ridiculously smart move. But don’t just pick the first shiny BPO you find. Bookmark the ones that fit you and match their strengths with your exact needs. Set up those short-list convos. Ask real questions. Dig into case studies. You will know when it clicks.
Still not sure where to start? Here’s a no-brainer: talk to Genius.
We go through 250+ candidates to find one who is the real deal. Perfect English, 5+ years experience, works your hours, and knows how to get things done. $12K a year. Not a typo. Offshoring in the Philippines doesn’t get easier than this. If you want the shortcut, this is it.
FAQs
What is an example of offshoring in the Philippines?
A U.S.-based eCommerce brand hiring a full-time customer support team in the Philippines is a common example. The team handles live chat, email, and returns while working in the U.S. timezone, at a fraction of the local hiring cost.
Why is the Philippines a popular destination for business process outsourcing?
Because of its large English-speaking workforce, strong cultural alignment with Western companies, and affordable talent. Filipino workers are also known for professionalism, loyalty, and adaptability, making it easier for foreign businesses to build reliable offshore teams.
How long does it usually take to find and hire someone in the Philippines?
If you are doing it yourself, it can take 3 to 6 weeks. If you are using a vetted offshoring service, you can get matched with qualified candidates in 7 to 10 days, sometimes even faster, depending on the role.
What types of tasks can I offshore to the Philippines?
You can offshore customer service, admin work, bookkeeping, marketing, content writing, tech support, and even software development. Roles like executive assistants, virtual receptionists, and data entry specialists are also very common.
